top of page

Privacy Policy for Idea Citizen

Last Updated: November 4, 2024

1. Introduction

Welcome to Idea Citizen. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and share your personal information. This Privacy Policy applies to all users of our website (www.ideacitizen.com) and participants in our live virtual events.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Demographic Data: Location, job title, industry

  • Event Participation Data: Registration details, attendance, chat messages, poll responses

  • Technical Data: IP address, browser type, device information, cookies

  • Marketing Preferences: Opt-in status for newsletters or promotional content

3. How We Use Your Information

We use your information to:

  • Provide access to our website and virtual events

  • Communicate updates, reminders, and follow-ups

  • Personalize your experience and content

  • Analyze engagement and improve our offerings

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Event Technology Providers: Platforms we use to host and manage virtual events (e.g., Zoom, Intercom, HubSpot).

  • Collaborators and Co-Hosts: If you register or participate in an Idea Citizen event co-hosted with a partner or collaborator, we may share relevant registration and engagement data (e.g., name, email, job title, poll responses) with them for event-related follow-up and collaboration purposes.

  • Legal Authorities: If required by law or to protect our rights.

All collaborators are expected to adhere to privacy standards and use shared data only for purposes directly related to the event.

5. Tracking and Analytics Tools

We use tracking and analytics tools such as Google Analytics to understand user behavior and improve our services. These tools may collect information such as your IP address, device type, and browsing activity.

We may in the future use the below or similar:

  • Mouseflow for session replay and heatmaps

  • Invisible reCAPTCHA for spam protection

  • Google Places for location-based features

  • FreshDesk for customer support

6. Email Communications

We send emails to users who opt in, including newsletters, event updates, and follow-ups. You can unsubscribe at any time using the link in the email footer.

7. Advertising and Remarketing

We do not currently show third-party ads on our website. However, we may use remarketing services (e.g., Google Ads) to show ads to users who have previously visited our site. These services use cookies to serve relevant ads across the web.

8. Payments

Users may be able to pay for products or services (e.g., event tickets, premium content). Payment processing is handled securely via third-party providers (e.g., Stripe, PayPal), and we do not store credit card information.

9. Legal Compliance

We comply with the following privacy regulations:

  • CCPA + CPRA (California Consumer Privacy Act + California Privacy Rights Act)

  • GDPR (General Data Protection Regulation for EU/UK users)

  • CalOPPA (California Online Privacy Protection Act)

10. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

11. Consent and Recordings

For virtual events:

  • We obtain explicit consent before recording sessions.

  • Participants are informed how recordings will be used and stored.

  • Opt-out options are available for those who do not wish to be recorded.

12. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request data portability

To exercise these rights, contact us at [privacy@ideacitizen.com].

13. Data Security

We implement reasonable security measures to protect your data, including encryption, access controls, and secure storage.

14. Third-Party Links

Our website and events may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

15. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions or concerns about this policy, please contact:

Idea Citizen Privacy Team

📧 Email: jackie AT ideacitizen DOT com

🌐 Website: www.ideacitizen.com

bottom of page