Happier at Work

You can’t retain people you never actually understood.

Most organizations track attrition, run engagement surveys, and still watch good people leave. The problem isn’t the data. It’s that very few leaders have a clear picture of what their people actually need to perform well, what gets in the way, and what the culture is quietly doing to people that nobody’s saying out loud.

Aoife O’Brien spent 20 years in corporate roles asking those questions from the inside, then left to answer them. Her Thriving Talent framework starts from a premise most organizations skip: that psychological safety, strengths, and leadership behavior aren’t soft topics. They’re the conditions that determine whether your best people stay or quietly stop trying.

On this episode of Idea Citizen Live, Jackie and Aoife dig into what thriving at work actually requires, why the gap between how leaders think their culture feels and how it actually feels…